We offer Free Standard Shipping on all orders.

In-stock items: Ship within 3–5 business days.
Custom-made items: Require 15 business days for dedicated handcrafting and quality inspection.

Yes. For the security of your jewelry, all shipments require a signature upon delivery.

Estimated delivery is 7–15 business days after dispatch, depending on destination and customs clearance.

No. All prices are tax-inclusive. Import duties are already covered, so no additional charges will apply upon delivery.

Every piece undergoes a rigorous, multi-step inspection before dispatch to ensure it meets our craftsmanship standards.

Your experience should be completely worry-free—simply choose your favorite design and await its arrival.

Every purchase arrives in our signature premium packaging, designed to reflect refined elegance and a considered unboxing experience.

Each order includes a complimentary Care & Travel Set: a premium jewelry polishing cloth, an anti-oxidation pouch, and a signature satin jewelry pouch for everyday storage and travel.

Yes. Our GIFTS – Jewelry Boxes collection includes personalized jewelry boxes with name or initial hot stamping, as well as other distinctive and classic box styles for gifting and storage.

We accept returns within 7 days of delivery for eligible items.

Important: All tags and protective seals must remain intact. Items with removed tags are considered final sale.

Final Sale Items

The following items are considered final sale and are not eligible for return, exchange, or store credit:

• Custom-made or made-to-order items
• Engraved or personalized jewelry
• Pearl Collection items
• Sale, promotional, or discounted items

Please review your order carefully before placing it, as final sale items cannot be returned once the order is confirmed.

Please contact us at sevelijewelry@gmail.com to obtain a Return Authorization (RA) number before returning your item.

Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service.